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Racks and Accessories to Organize, Store, and Display Your Boards & Gear

Friday, March 31, 2017

Big Happenings: in the News

As fellow online shoppers, we know how helpful a good review system can be.  Reviews confirm quality, or save you from a mistake.  We’ve all shopped on Amazon—those reviews are gold.

But when our main (“IT”) man, Mike, took on the task of building out a review system for SYB, we had no idea how successful it would be.  Would customers find it helpful?  Would they contribute?  Over a year and many reviews on hundreds of products later, the answers are undoubtedly YES! products with reviews—often dozens of reviews—are far more helpful to future customers and us SYBers than non-reviewed products.  Several of us individually read every single review that comes through our system, looking for product flaws, best uses and ways to improve individual customer experience.  The system is a great conduit to you, our customers.  

And we’re not the only ones who think so.  Early this year SYB won the Grand Prize in an innovation award held by BigCommerce, our e-commerce platform.  We were awarded a cash prize and full 2 page spread announcing the award in INC. magazine.  Pretty cool!

Even better than the award are the hundreds of pictures we’ve received showing racks in action.  They look awesome and are super helpful to all of us.  So keep ‘em coming, and we’ll select the best of the best to throw onto the blog.  Maybe a weekly blog roll, maybe start a pic challenge?  Who knows, but the wheels are turning?!

Until next time, thank you all.